Trucker’s World data protection
1. General information
The protection of your personal rights during the processing of personal data is of the utmost concern to companies in the MAN Group (hereinafter referred to as “MAN”). We process personal data in compliance with the provisions of the European General Data Protection Regulation (GDPR) and in accordance with the legal regulations of the country in which the body responsible for the data processing is located.
Furthermore, MAN companies have undertaken to provide comprehensive and uniform protection of personal data through the implementation of a binding Group policy. This ensures a level of protection worldwide within MAN that is comparable to that in Germany and the European Union.
Moreover, our employees are obliged to maintain confidentiality with regard to the handling of personal data.
(2) Controller, contact person and information
The “data controller” within the meaning of data protection law is the MAN Group company that operates the website being visited. For general and data protection-related questions, please use the form that can be found under Contact (www.truckers-world.eu/uk/contact/).
2. Information about this website and the MAN Trucker’s World drivers’ club
This data privacy notice provides information about what personal data we process and how we do so whenever a user visits this webpage and/or is or would like to be a member of the MAN Trucker’s World club.
“Personal data” means all information relating to an identified or identifiable natural person. A natural person is considered to be identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more particular characteristics that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.
The MAN Trucker’s World drivers’ club offers its members a range of services and benefits. This website is the online platform of the MAN Trucker’s World drivers’ club. It is both an administrative tool and the club’s online presence. Interested visitors to the website can benefit from information, entertainment and services related to trucks. Members of the drivers’ club who have registered online receive additional access to exclusive content via a login section.
3. Collection of general information and anonymous usage data
When users visit our webpage, information of a general nature is collected automatically. This information includes the type of web browser and operating system used, the domain name of the user’s internet service provider, the website that the user is visiting as well as technical information on the visit (https/http method, https/http version, https/http status code, length of the data transferred) and similar. None of this information can be used to draw conclusions about the identity of the user. This data is also generated during access to every other webpage on the internet. This is therefore not a specific function of this webpage.
Information of this kind is collected only in anonymised form and is evaluated by us statistically. The better we understand our users’ wishes, the better we can respond to their needs.
4. Collection and processing of personal data
(1) Simple navigation of the webpage
Whenever users visit our webpage, our web servers save the IP address from which they accessed the site as well as the date and time of the visit.
(2) Use of web applications
When using our web applications, information may also be saved that is required to use this application effectively (including the language, session ID and selected data within the application).
(3) Registration using online forms
Other personal data is collected only if the user provides it voluntarily and where required for the respective purpose, e.g. when registering as a member, subscribing to an e-newsletter, taking part in a survey, a poll or a competition, or when passing on personal information for publication.
If the browser is set to accept cookies, use of our MAN Trucker’s World website constitutes consent to the use of these cookies. Most browsers are set to accept all cookies by default. However, users may also configure their browser so that cookies are displayed before being saved, only certain cookies are accepted or rejected, or cookies are generally rejected.
We would like to point out that changes to settings only ever apply to the respective browser. If the user uses different browsers or changes end device, the settings must be configured again. Cookies can also be deleted again from the user’s storage medium at any time. Please refer to your web browser’s help function for information regarding cookie settings and how to change and delete them.
The following is a list of the most common types of cookies and their purpose.
When users are active on a webpage, a session ID is temporarily saved on their computer in the form of a session cookie, so that they needn’t log in again each time they move to another page on the site, for example. Session cookies are deleted when users log out or lose their validity the moment a session ends automatically.
Persistent or protocol cookies
A persistent or protocol cookie stores a file on the user’s computer for the duration defined in the file. These cookies enable webpages to remember the user’s information and settings when they next visit. This makes access faster and easier. Once its expiration date has passed, the cookie is automatically deleted when the user next visits the webpage that created the cookie.
These are set by the website itself (same domain as in the address bar of the browser) and can only be read by this website. These cookies are generally used to save information (e.g. personal settings) which is used the next time the user visits the website.
Third-party cookies come from providers other than the operator of the webpage. They can be used, for example, to gather information for advertising, user-defined content and web statistics.
The following cookies are used on this webpage:
Name of the cookie
(5) Data protection declaration on the use of content delivery networks on our webpages
In order to optimise the flow of data and ensure that data is transferred as quickly and reliably as possible, some plug-ins on our website use the services of content delivery networks (CDN).
Our site uses services of the following providers:
npm, Inc. to connect required scripts via the server
unpkg.com for displaying pages correctly.
– Isaac Z. Schlueter, CEO
– Laurie Voss, COO
– CJ Silverio, CTO
Additional information and data-protection statements can be found at the following addresses: https://www.npmjs.com/policies/privacy and https://www.npmjs.com/about
(6) Google Analytics
By using this website, users consent to the processing of data collected about them by Google in the manner described and for the purposes set out above. We would like to point out that, to improve data protection, our website uses Google Analytics with the extension “anonymizeIp()” so that IP addresses are only logged and processed further in abbreviated form. This prevents them being directly linked to a particular individual during the analysis of the use of our website. Users can refuse the use of Google Analytics cookies via the browser extension. By doing so, users may exercise their right to refuse data collection, processing and use by Google Analytics in the future. For this, they must install a Google Analytics deactivation add-on on their browser. This prevents Google Analytics saving information about webpage visits.
Further information as well as tips on downloading and installing this deactivation add-on can be found at https://tools.google.com/dlpage/gaoptout
Alternatively – as well as for users with mobile devices – an opt-out cookie can be used. If this link is used, a cookie is set and will no longer be logged by Google Analytics. Click here to opt out of data collection by Google Analytics.
(7) Implementing social media services
Our webpage only embeds deactivated buttons that do not automatically establish contact with social media services, meaning that no data is passed on when our webpage is accessed. These buttons are activated only when users click on them, thus consenting to communication with Facebook, etc.
- Facebook: https://www.facebook.com/about/privacy/
- WhatsApp: https://www.whatsapp.com/legal?eea=1#privacy-policy
Please note: The activation of the buttons only applies for the page that has been accessed and the selected service.
(8) User stories, images and videos
Users of the MAN Trucker’s World can submit trucker stories, pictures and other material via a form. This data is processed into content by the club and shared with the club community online and in print form.
(9) Facebook fan page
The MAN Trucker’s World club has a fan page on Facebook. The posts on this page are mainly marketing content from MAN and fan materials sent to the club. Fan materials are published only with the relevant sender’s prior consent.
MAN Trucker’s World uses the analytical tool Facebook Insights to make its offers more attractive and determine the best time to publish posts. Amongst other things, Facebook Insights collects the following information: The total number of page impressions, “like” data, page activity, interactions with posts, video views, post reach, comments, shared content, the proportion of male and female visitors and the language.
The legal basis for collecting this data is Article 6(1)(f) GDPR.
Facebook and the MAN Trucker’s World club are joint controllers for data protection purposes. The provisions regarding this status and other related information can be found in the page controller addendum at the following address: https://www.facebook.com/legal/terms/page_controller_addendum
Facebook explains how data subjects can assert their rights here: https://www.facebook.com/legal/terms/information_about_page_insights_data
5. Legal basis, purpose of use and personal data
(1) Legal bases
- Consent to one or more specified purposes (Art. 6(1)(a) GDPR)
- Fulfilment of the contract or contract initiation (Art. 6(1)(b) GDPR)
- Fulfilment of legal obligations (Art. 6(1)(c) GDPR)
- Balancing of interests (Art. 6(1)(f) GDPR)
- The existence of a relevant and appropriate relationship between the controller and the data subject
- Prevention of fraud
- Direct marketing
- Transfer of data within a corporate group for internal management purposes (including customer and employee data)
(2) Intended purpose of processing activities
MAN processes personal data to manage membership and in order to be able to provide and constantly improve the services associated with the club. In this context, personal data is processed for various purposes as part of a range of processing activities.
An overview of the intended purpose of our processing activities is provided below:
Restricting access to the contents of the website
Club members have access to exclusive content on the club’s website. Non-members can make only limited use of club services.
Market analysis and identifying new members
For example, for market analysis, trade fair appearances, webpages, events, competitions and other promotional campaigns.
For example, for sending magazines, newsletters or competition prizes or providing apps
Offering products and services
Processing bookings and payments
Filling in order forms, payment processes, payment options, delivery conditions, and compliance with statutory obligations, such as accounting.
Collecting and analysing feedback from customers and members (determining customer satisfaction)
Satisfaction surveys and complaint management
Fulfilling legal obligations
Compliance with, amongst other things, retention obligations and monitoring systems for ensuring the propriety of the business processes.
(3) Personal data
The processed data must be classified into the following data categories:
- IT usage data
- Private contact and identification data
- Data on personal/professional circumstances & characteristics
- Payment data
- Contractual data
- Position data
- Images and video material
6. Data sources
Personal data is collected directly from users within the framework of their usage of the website, when registering for club membership and when using additional offers such as Facebook.
7. Transfer of personal data
In certain cases, personal data may also be passed on to other bodies:
We will also disclose personal data to service providers engaged by us for the purposes of commissioned processing (e.g. for organising trade fair events, conducting customer satisfaction surveys, sending e-mail newsletters and hosting and operating CRM systems).
Customer data and contact details are disclosed in a centralised database to ensure that data is uniform and up-to-date.
Provided the relevant user has granted consent, we can disclose customer data and contact details as well as offer and order data to third parties for member management purposes.
If we are required to disclose personal data in order to comply with national legal requirements, e.g. for transfers to financial authorities, courts and auditors.
In order to ensure a high level of data privacy, data privacy contracts have been concluded with all MAN and Volkswagen Group companies that receive data.
In cases in which we transfer personal data to affiliated companies or service providers outside the European Economic Area (EEA), the data is transferred only if the European Commission has confirmed that the third country provides an adequate level of data protection and other appropriate and sufficient data protection guarantees (e.g. EU standard data-protection clauses or certification under the EU-US Privacy Shield) are in place.
8. Data provision, storage and deletion
The personal data required to set up membership must be made available to the data controller. If this data is not provided, MAN cannot fulfil its legal obligations or enter into the contractual relationship.
Data associated with visits to our webpage is saved for 52 weeks, starting from the moment our webpage is first accessed.
Other personal data is saved until users deregister themselves or inform us that they would no longer like to make use of the relevant function.
Apart from this, data is only saved if there are statutory or contractual retention obligations.
9.The rights of data subjects
In addition to the right to be informed about data concerning them and to have incorrect/incomplete data corrected, and unless prohibited by law, users have the right to have their personal data deleted or blocked as well as the right to object to the processing of such data. They also have the right to data portability.
Because we collect and process personal data on the basis of user consent, users also have the right to revoke their consent. A revocation of consent does not affect the legality of any processing conducted on the basis of the relevant user’s consent prior to the revocation.
If, in spite of our efforts to maintain accurate and up-to-date data, incorrect information has been saved, we will correct such information when requested to do so.
In the event of complaints, users may also contact a data protection supervisory authority.
10. Links to webpages of other providers
Our website may contain links to the websites of other providers. MAN checked any webpages directly linked to its own site at the time the links were created and was satisfied that they were free of legal violations. However, MAN has no influence of any kind on the content of linked webpages and is not able to monitor these on an ongoing basis. Therefore MAN assumes no liability for the content of linked webpages that have been modified after the links were created. This data privacy statement does not apply to the linked webpages of other providers.
In order to keep pace with the continuous development of the internet, MAN may adapt this data privacy statement at any time while adhering to the provisions of data protection law.